Our Partners

We are very selective in choosing our strategic alliances and partners. These alliances are based on the capabilities each company brings to our customer.

BB&T Corporation (BB&T), headquartered in Winston-Salem, N.C., is the administrator of the trust account in which all of EMS's client funds are held.

Part of a two-pronged client-protection strategy with Western Insurance Company, all client funds are deposited into this custom-designed trust account. In accordance with the terms of the Trust Agreement, funds will periodically be dispersed to cover claim and administrative expenses.

BB&T's unique operating strategy makes them a perfect partner for EMS. Adverse to bureaucracy, BB&T has organized all of its banking subsidiaries as a group of community banks, each led by a regional president. This allows decisions to be made locally, where BB&T is able to keep a finger on the pulse of their clients, resulting in more responsive, reliable, and personalized service.

BB&T is rated one of the country's safest and soundest financial institutions as noted by the following:

  • Total assets at $163.7 billion.
  • Ranked as the 10th largest financial holding company in the United States.
  • More than 692 million shares outstanding.
  • $70 billion in total invested assets.
  • Has paid a dividend to shareholders every year since 1903.
  • More than 1,800 branches in 12 states and Washington, D.C.
  • More than 30,000 employees.
  • BB&T Corporation is an S&P 500 Company listed on the New York Stock Exchange under the trading symbol BBT.
Western Insurance CompanyWestern Insurance Company, a Nevada Corporation, specializes in several different types of bonds and bond related services. Their core business model focused on providing Surety Bonds to contractors and developers. Their expertise earned them the qualification of being an eligible surety by the United States Treasury Department and, as a result, are authorized to write bonds on Federal Projects.

EMS worked with WIC to develop and introduce the utilization of a Financial Performance Bond to back the EMS products. Our exclusive joint venture efforts created a product that maximizes coverage flexibility, financial protection, and bottom-line savings for our clients. While this product has been used for decades in varied industries - its dynamics have never been applied to equipment maintenance insurance. The savings associated with these lower costs is passed on to our clients via lower agreement pricing.

WIC maintains in their corporate offices a constantly updated copy of the proprietary EMS Underwriting/Claims/Client Management system in order to assure the ongoing fulfillment of their EMS related Performance Bond obligations. They also maintain regularly updated contact information and specifics of each contractual Preferred Vendor relationship EMS has nurtured over the years. Such redundancy and contingency planning provides EMS clients long-term stability as well as with any short-term disaster recovery type problem.

We take very seriously our claim to making sure our clients receive the level of equipment maintenance service they request at the lowest possible cost. Our relationship with WIC assures that this objective will always be the reality.



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